Free International Voice Process - Excellent Communication/Night Shift

Published date: October 13, 2020
  • Location: Tamil Nadu, India

Dear candidates,

Greeting from Touch2success software solution,We are currently looking for candidates who has experience in international US voice process.

mini 1+ Years of experience in Outbound and Inbound calls with excellent communication.Candidate with excellent communication can also be considered.Flexible to work in night shifts.

Preferably Immediate joiners or 1 month and belowShift Timing: 6.30pm To 3.30am

Cab facility: both waysJob Title/ Designation: Regional support

Department: International Us voice process

Max Annual Salary Offered: 4.50 LPA

Min Qualification: 10th, 12th pass or Any graduation

Preferred Notice Period: Immediate Joiners or 1 month and below

Work Location: Chennai

Roles and Responsibilities : Developing the satisfaction level of customers by rendering services beyond excellence in order to optimize a high percentage of customer satisfaction and retention.

Resolving escalated grievances and queries on a day-to-day basis.

Initiating contact with existing customers to help them further their business by acquiring new customers

Developing strong relationships with customers, connecting with key business executives and stakeholders to facilitate a smooth transition for the customer.

Analyse clients requirement and suggest new ways to acquire customers and new revenue streams and to assist the customer with the same.

Build and maintain relationships with clients through regular contact.

Making weekly market development calls to customers.

Act as the first point of contact for client questions and requests.

Act as the point of contact for the client with other departments in the organisation in order to facilitate client requests.

Assist in planning/ developing co-promotional campaigns, events, and B2C activities.

Assist with challenging client requests or issue escalations as needed.

Conduct promotional activities for market development & brand visibility

An immense interest in developing a relationship with the customers

Sales orientation would be a plus

Interested candidates can call Harini - 9952956913 or send resume to
Reference : International Voice Process - Excellent Communication/Night Shift jobs

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